Privacy Policy
Privacy Policy for Reyes Cleaning Service
Last Updated: February 10th, 2025
Thank you for choosing Reyes Cleaning Service (“Reyes Cleaning,” “we,” “us,” or “our”). Protecting your privacy is crucial to us. This Privacy Policy explains how we collect, use, and share information from or about our customers and visitors through our website and other digital platforms where this policy is linked, particularly concerning our operations in Burlingame, CA.
Information the Business Collects
We collect information to provide better services to all our users. The types of personal information we may collect include:
- Contact Information: Name, address, phone number, email address.
- Service Details: Information related to the cleaning services you request.
- Payment Information: Credit/debit card numbers or other payment details, solely for the purpose of processing your payment.
- Technical Information: IP address, browser type, and operating system when you visit our site, as well as information related to how you interact with our website.
How Collected Information is Used
The information we collect is used for the following purposes:
- Service Provision: To fulfill our service commitments, such as scheduling, management, and billing.
- Customer Support: To provide customer assistance and respond to your inquiries.
- Improvement and Personalization: To enhance your experience and improve our services.
- Marketing: To send you promotional materials or communications regarding services offered by Reyes Cleaning Service that we feel may be of interest to you.
Sharing of Information
We do not sell or rent personal information to third parties. However, we share personal information with third parties as described below:
- Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processors and website analytics.
- Legal Obligations: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with the law or legal process served on us.
Opt-Out Choices
If you do not wish to receive marketing materials or newsletters from us, you can opt out by following the unsubscribe link in the email communications, or by contacting us directly at the details provided below.
Cookies Policy
Our website uses cookies to improve your experience and gather information about how our website is used. You may disable the use of cookies at any time through your browser settings, though some features of our website may not function properly without the aid of cookies.
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL protocol to encrypt the information you submit.
Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we take steps to remove such information and terminate the child’s account.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our information practices. If we make significant changes, we will notify you by posting a notice on our website with the updated Privacy Policy.
Company Contact Information
For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Reyes Cleaning Service
314 Lang Road Burlingame, CA 94010
Email: reyescleaningservices.rcs@gmail.com
Phone: 415-375-1700
